Designing for More Than Tasks

So…

I haven’t forgotten about that little pyramid I posted a few weeks ago far too long ago. More soon. I promise. In the meanwhile, check out these two visuals I recently came across:

Kano Modeling
This is a nice model for communicating the value of emotions – or pleasure – in product design. I came across this model inside a great presentation by George Olsen:

The presentation discusses thinking about UX as a conversation (very large pdf, very much worth downloading)

Explorers
Second, this graphic from David Armano. I think we focus entirely too much on tasks, forgetting that many people aren’t so focused and may just be looking to explore, or be entertained.

Also, check out David’s blog. He’s doing a great job promoting the conversation around emotions and interaction design.

Obviously, there is a theme forming here… taking design to the next level by focusing on less tangible things such as emotions, pleasure, meaning etc. To that end, I’m pleased to announce that I will be presenting at refresh dallas and the Refresh06 conference (in Florida) on the topic of ‘Designing Pleasurable Interfaces’. More tomorrow…